As an employment lawyer, I cannot tell you how many times a panicked employer contacts me when they learn that their confidential, proprietary trade secret information left with the hot-headed, disgruntled recently terminated employee.
Some of these employers have confidentiality policies and agreements signed by the employee which is good news if we need to sue, but often times the agreements define confidentiality to include everything but the kitchen sink, threatening its enforceability.
Either way, the proprietary information has been released into the wild by an angry former employee who could not care less about confidentiality agreements. Not to mention trade secret litigation is by far, one of the costliest types of lawsuits, for employers, leaving the employer with big legal fees and damage that cannot be undone if the information goes viral.
Why Company's Trade Secrets Continue to Escape.
- The Employer trusted the employee(s) and never expected the relationship to go south.
- The Employer just spent so much money defending another employment lawsuit that the employer did not want to spend one more dollar repairing any exposed leaks when the last employee bolted with the Company’s trade secrets and began emailing clients continuing to conduct business.
- Finger pointing begins. The Employer blames the IT Department and HR for not implementing protections; the IT and HR Department representatives can usually produce an email pricing out a mobile device management program that the executives rejected or ignored.
What are the take-away lessons? First, trust cannot replace implementing proper and enforceable measures. Second, depending on what the information is, by not implementing these measures the employer risks losing trade secret protection entirely. Moreover, if the proprietary information is, for example, a high level executive’s financial information, or in the case of an attorney, privileged information, the employer will be exposed to additional liability for not taking the appropriate action to protect these confidences.
What if the proprietary information is on a device that is lost or stolen? Last year alone, three million handsets were stolen. Theft has increased by 26% since 2011; smartphone thefts were up 23% in 2013 alone. Even more startling was that only 50% of thefts or losses of devices with company information were reported to employers, within one day. 38% were reported 1-2 days later, with nearly 10% up to five days later. Accidental damage is ten times more likely than loss or theft. What happens if the data on the device is not backed up?
In my next post, I will address Mobile Device Management programs and best employer policies ….